Privacy Policy
Last updated: November 10, 2025
At BandBooster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IELTS mock testing platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Account credentials (username and password)
- Profile information (optional phone number, date of birth)
- Profile picture (optional)
Usage Information
- Test attempts and exam results
- Practice session data and progress tracking
- Answer submissions and scoring information
- Time spent on questions and sections
- Device information and IP address
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process your test attempts and generate results
- Track your progress and provide personalized recommendations
- Send you important notifications about your account and tests
- Respond to your requests and provide customer support
- Analyze usage patterns to improve our platform
- Ensure platform security and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Password encryption using industry-standard algorithms
- Secure HTTPS connections for all data transmission
- Regular security audits and updates
- Access controls and authentication mechanisms
- Regular backups to prevent data loss
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent for data processing
Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: Third-party vendors who help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In case of merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
Children's Privacy
Our service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
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